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Q : What about the Quality of your Dresses?
A :
DressesABC.com is the world's leading online wedding apparel, prom dress,quinceanera dress and other special occasion online store, our company have the registered brand and our own factory. We provide complete one-stop shopping for all brides, bridesmaids, party members and for other special occasions. DressesABC.com inspects every gown and guarantees the condition. High quality, best price, and 100% satisfaction is our goal.
Q : How do I decide what size to order?
A :
You can choose a standard size or give us your custom measurements. Please view our Size Chart. Prior to selecting your size to order, we suggest reviewing the information provided in How to Measure. Even if there is some fluctuation in the size you need, all our dresses are made with a margin for modification or alteration. The modification or alteration can be made by your local tailor.
Q : How do I estimate my delivery time?
A :
The estimated delivery Time is based on several factors, including the destination address, the shipping options you've chosen, and the production time of your dress and this will depend on how easily it can be processed. You can estimate the delivery time by taking the processing time for your order and adding the transit time based on the shipping method you've chosen. For example, if you order a prom dress, it will take us 8-12 business days to make it and 2-4 business days to deliver the package to your door if you select expedited shipping method. Therefore, you can expect to receive your dress in 10-16 business days. Processing time differs from category to category. Refer to the table below for more precise processing and shipping times to better estimate when you will receive your order.
Q : Are there any additional fees ?
A :
In some cases, there will be VAT or other taxes, customs duties or fees levied by the destination country. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to country. For more information, please contact your local customs. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Q : How can I cancel my order?
A :
The majority of our products can be cancelled up until they are shipped for the refund. If your order status is On Shopping or Pending, you can just ignore the order. We only process the order which is paid. If your order status is Paid, you can submit one email or call to cancel your order, but we can't give you full refund if your dress is processing. The rest will be as a compensation for our company, because we spend lots of energy and labor to deal with your order. Once an order has been shipped, it can no longer be cancelled.
See the chart below for information on products that may require a restocking/processing fee:
| Within 24 hours of payment confirmation* |
24-72 hours after payment confirmation* |
| Full Refund |
60% refund of the product price, full refund of the shipping price |
When you receive an email entitled "Order Received and Payment Confirmation "please note that your payment has been confirmed.
Ask a Question:
If you have any question about this dress, please contact us or send us a message, we will reply you within 24 hours, please input your contact information or visit this page some hours later.Thanks.
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